REFRESHMENT ACCESSORY

Apparently, technical support departments around the world regularly receive calls like this one, placed by a company executive. The high-flier had recently had a new multimedia computer installed on his desk. He had had it for a week, as he explained during the call, and was getting on fine, but he couldn't work out one thing, which was why he was now calling technical support for help. The problem, the executive explained, lay with the cup-holder on the front of his computer. A bit puzzled by this, the advisor asked him to describe this unusual accessory. "Well, it comes out of the front of my computer when I press its button," explained the executive, "but every time I try to put my cup of coffee in it, it goes back in again and won't come out." Patiently, the technical support guy explained the function of a CD-ROM drive to a man in a suit who earned four or five times his salary...

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